Support

Support for customers and site owners.

Get help with purchases, installation, licenses, protected downloads, and activation limits.

support@clientnudge.com

Before opening a ticket

Have your customer account email, order number, license key, plugin version, and WordPress site URL ready.

FAQs

Common customer questions.

Do customers need to create an account before checkout?

Yes. The customer account keeps the license key, invoices, protected plugin downloads, and activation history available after purchase.

What does the WordPress site owner enter inside the plugin?

Only the license key. The plugin sends the site URL, site identifier, plugin slug, and plugin version to the portal automatically.

Can I control how many sites a license can activate?

Yes. Each pricing tier defines the maximum activation count, and the portal tracks active and deactivated installations per license.